CAR BUYING HAS CHANGED FOREVER

‘It took a pandemic to drag the car-buying process into the 21st century — and consumers are never going back.’ BARE shares an article by Joann Muller for Axios on the online shift with car purchases. Read more

WILL ‘LUXURY’ BEAUTY RETAIL EXIST IN 2021?

‘After years of fighting for the “luxury” beauty experience, it appears beauty companies are giving in to the masstige retail reckoning.’ BARE shares an article by Priya Rao for Glossy with luxury beauty retail.

Read more

,

BARE INTERNATIONAL HONORED AS ELITE EXPERIENCE RESEARCH COMPANY FOR SEVENTH CONSECUTIVE YEAR

Congratulations to BARE International for earning Elite Company status from Mystery Shopping Professionals Association Americas. This will be the record seventh consecutive year BARE has earned this prestigious title. Read more

DOES YOUR STORE’S CUSTOMER EXPERIENCE LIVE UP TO YOUR MARKETING PROMISES?

‘As consumers, we want to be recognized and catered to, and we can always use more convenience and positive experiences – especially during a time when there’s more uncertainty than usual.’ BARE shares an article by David Fletcher for Business.com with customer experience and marketing promises. Read more

3 LASTING CHANGES TO GROCERY SHOPPING AFTER COVID-19

‘Grocery stores have long been a staple of the global economy. But it wasn’t until the Covid-19 pandemic that most people realized just how vital they are.’ BARE shares an article by Blake Morgan for Forbes with changes to grocery shopping experiences. Read more

REVIEWS COUNT – GIVE YOUR CUSTOMERS SOMETHING TO TALK ABOUT

‘Every business has reviews. It’s more obvious in the retail and B2C world, but even B2B companies are reviewed by their customers.’ BARE shares an article by Shep Hyken for Forbes with the importance of customer reviews. Read more

RESTAURANTS ARE SETTING UP SHOP IN EMPTY HOTEL SUITES

‘Chefs are pushing aside the beds and redefining the meaning of a private dining room.’ BARE shares an article by Kate Krader for Bloomberg with private dining in select rooms. Read more

HOW LUXURY DEPARTMENT STORES ARE NAVIGATING THE HOLIDAY SEASON

‘Comfort shopping; revenge shopping. Call it what you will. Department stores across the world are counting on consumers wanting to spend more money than usual, particularly on luxury, in the narrow countdown to Christmas, putting some gloss on sales figures after a staggeringly bleak year.’ BARE shares an article by Kati Chitrakorn for Vogue Business with some ways department stores are rushing to boost Christmas spending. Read more

CAN AI IN WEB DESIGN IMPROVE CUSTOMER EXPERIENCE?

‘Artificial Intelligence and Customer Experience are both quite popular in the business industry today. While one promises the exponential possibility of growth and modernization, the other denotes the importance of customers in business growth.’ BARE shares an article by Pratip Biswas for IoT For All on AI and CX.

Read more

CUSTOMER EXPERIENCE AUTOMATION – THE NEXT BIG THING IN HEALTHCARE?

‘Customer experience is everything, especially for healthcare businesses. However, there seems to be a gap between healthcare providers and their consumers.’ BARE shares an article for Managed Healthcare Executive on CX automation in healthcare. Read more