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RETAIL TECHNOLOGY TRENDS IN 2020

With only 29 shopping days left until Christmas Day, consumers are buying at brick-and-mortar stores, but still do most of their product research online. Moving into 2020, retailers have the opportunity to go a step further and leverage data-driven and digital technologies to elevate the customer experience in more meaningful ways. Read more

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HOW BRICK AND MORTAR STORES ARE MAKING A COMEBACK

For years now, traditional retail stores have been under attack. Consumers love the convenience and selection of shopping online, leaving brick-and-mortar stores to be dubbed a dying breed. But smart brick-and-mortar stores are undergoing a major transformation to keep up with the times.  Read more

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3 WAYS TO TURNAROUND NEGATIVE CUSTOMER EXPERIENCES

Great customer service goes beyond fixing an appliance or handing out discounts. It’s about leaving people with a good feeling about your business. But even the most successful of businesses have failed the customer at some point. Read more

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FLEXING YOUR PROFESSIONAL REPUTATION AS A MYSTERY EVALUATOR

There are so many gains of becoming a Mystery Evaluator for BARE International. If you are thinking of becoming a mystery shopper, below are just a handful of detailed benefits you can achieve throughout your professional career with us and beyond. Read more

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BREAST CANCER AWARENESS MONTH: BARE INTERNATIONAL SURVIVORS SHARE THEIR PERSONAL JOURNEYS.

In the month of October, many people are excited about the fall season and the upcoming holidays, showing colors of red, orange, and brown. Along with those traditional colors are shades of pink, to symbolize Breast Cancer Awareness Month (BCAM). For the entire month of October, the annual campaign increases awareness of breast cancer, supporting those who have been affected, around the world.  Read more

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CLOSING THE GAP BETWEEN CUSTOMER EXPECTATION AND EXPERIENCE.

As a business owner, it’s critical to understand how expectations are evolving and how to adapt business strategies to effectively close this gap. Read more

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CLOSING THE GAP BETWEEN CUSTOMER EXPECTATION AND EXPERIENCE.

As a business owner, it’s critical to understand how expectations are evolving and how to adapt business strategies to effectively close this gap. Read more

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5 WAYS TO CELEBRATE YOUR CUSTOMERS AND EMPLOYEES ON CUSTOMER SERVICE WEEK.

Fresh off the back of CX Day, Customer Service Week starts next week! Here’s BARE’s top 5 ways you can celebrate with your employees and consumers.

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5 REASONS TEXT MESSAGING IS GREAT FOR CUSTOMER SUPPORT

There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors. Read more

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FOUR WAYS AI IMPROVES THE CUSTOMER EXPERIENCE IN RETAIL

 

Even in times where traditional brick and mortar shops are facing increasing competition from online shops,  the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers.  Read more