For years now, traditional retail stores have been under attack. Consumers love the convenience and selection of shopping online, leaving brick-and-mortar stores to be dubbed a dying breed. But smart brick-and-mortar stores are undergoing a major transformation to keep up with the times. Read more
Great customer service goes beyond fixing an appliance or handing out discounts. It’s about leaving people with a good feeling about your business. But even the most successful of businesses have failed the customer at some point. Read more
There are so many gains of becoming a Mystery Evaluator for BARE International. If you are thinking of becoming a mystery shopper, below are just a handful of detailed benefits you can achieve throughout your professional career with us and beyond. Read more
In the month of October, many people are excited about the fall season and the upcoming holidays, showing colors of red, orange, and brown. Along with those traditional colors are shades of pink, to symbolize Breast Cancer Awareness Month (BCAM). For the entire month of October, the annual campaign increases awareness of breast cancer, supporting those who have been affected, around the world. Read more
As a business owner, it’s critical to understand how expectations are evolving and how to adapt business strategies to effectively close this gap. Read more
Fresh off the back of CX Day, Customer Service Week starts next week! Here’s BARE’s top 5 ways you can celebrate with your employees and consumers.
Even in times where traditional brick and mortar shops are facing increasing competition from online shops, the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers. Read more
“Sharing is caring.” A familiar phrase to virtually everyone as we use it almost daily! Here at BARE, we believe that one of the ways we improve and grow is through the sharing of knowledge and experience.