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CX is Team Sport: A Day in the Life Series, part IV – Resource Management Department

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Resource Management team here at BARE International! The key role of our Resource Management (RM) team is to support the Operations team in ensuring the infield projects are fulfilled, providing support and communication to the independent contractors that make up the BARE International field force. Read on to see what a typical day looks like!

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CX is Team Sport: A Day in the Life Series, part III – Data Quality Department

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Data Quality team here at BARE International! The key role of our DQ team is to ensure the program results and data is quality checked for completion and accuracy based on program parameters as defined by our clients and their needs. Read on to see what a typical day looks like!

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CX is Team Sport: A Day in the Life Series, part II – Operations Department

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Operations and Project Management team here at BARE International! The key role of our Operations team is to ensure programs are running efficiently while providing unmatched service to our client partners. Read on to see what a typical day looks like!

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CX is Team Sport: A Day in the Life Series, part I – Client Services Department

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Client Services team here at BARE International! The key role of our Client Services team is to act as the bridge between program development and in-field implementation. Read on to see what a typical day looks like!

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A REPORT FROM THE RECOVERY: CREDIT TRENDS TO WATCH IN 2021

‘If you work in or are connected to the credit industry—whether as a lender, a retailer, or even a B-to-B manufacturer that offers financing to encourage sales—it’s a good time to survey the credit landscape.’ BARE shares an article by Susan Doktor and Jason Steele for Money.com on what credit card issuers need to know. Read more

STUDY SHOWS THAT CONSUMERS (STILL) LOVE A FACE-TO-FACE PURCHASE

BARE International recently completed a survey that proves face-to-face service is still vital for vehicle or clothing purchases. The surprise results, however, was within the financial sector, which went through a strong digital transformation. Read more

THE 15 MOST IMPORTANT CUSTOMER SERVICE SKILLS

‘Great customer service is the key to the success of any business. Once you have mastered it, you enjoy better power and control in the competitive market.’ BARE shares an article for News Anyway with key customer service skills.  Read more

HOW TO CREATE CUSTOMER LOVE IN THE DIGITAL WORLD

‘Many companies are embracing technology. They are finding ways to serve the customer using digital tools. Self-service tools give customers control over their experience. Investing in this type of technology can be financially beneficial to a company. It seems like a win/win for both the customer and the company, and it can be. It can also be a risk.’ BARE shares an article by Shep Hyken for Forbes on achieving customer love. Read more

4 THINGS FOR RESTAURANTS TO REMEMBER AS THEY COME OUT OF THE PANDEMIC

‘All around us, the restaurant industry has gone through dramatic change. Numerous favorites are gone. Friendly faces we were used to seeing have disappeared. Everything looks different, whether you dine inside or sit in the open air.’ BARE shares an article by Micheline Maynard for Forbes with key lessons for restaurants. Read more

BRICK-AND-MORTAR RETAIL IS BOUNCING BACK

‘Brick-and-mortar retail has been impacted by the pandemic, of course, but its struggles have been compounded by a familiar foe: the competition against e-commerce sales. Recent data show, however, that brick-and-mortar retail is demonstrating a surprising degree of resistance to this threat.’ BARE shares an article by Calvin Schnure for Forbes on the comeback of brick-and-mortar retail. Read more